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Waste Management Information

Yardwaste Stickers
(Click here to view sample of Yard Waste Sticker)

Locations to purchase yardwaste stickers:

  • Dominick's - SE corner of Randall Road & Route 38, St. Charles
  • Jewel - NE corner of Randall Road & Route 38, St. Charles
  • Jewel - NE corner of Randall Road & McDonald, South Elgin
  • Campton Hills Village Hall - 40W115 Campton Crossings Drive, Unit B (Campton Square Shopping Center)

Holidays Observed By Waste Management

  • New Years Day
  • Memorial Day
  • Independence Day (Fourth of July)
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

If your regular pick-up day falls on one of these holidays, your trash service will be delayed one day. 

If the holiday falls on a Saturday, then there is no change in service.  If the holiday falls on a Sunday, it is observed on the Monday. If you normally have a Monday pick-up, then your trash will be collected on Tuesday.

Call 800-796-9696 for further information.

Contact Information

  • Waste Management Customer Service can be reached at 800-796-9696 Monday through Friday from 7:30 a.m. to 5:00 p.m. except holidays. Call customer service to start and stop service, to change service packages, if you need to report service problems or issues, or have any other questions.
  • Waste Management Website: www.wm.com If you prefer to pay your bill online, you can set up an account here. Click on “Pay Your Bill” in the Quick Links menu.

Fees & Options

Base Rate
$15.35/month
Twice Per Week Collection Option
$31.16/month
Top-Of-The-Drive Collection Option
$38.95/month
Garbage Can Rental: 65 gallon, 2-wheeled, lidded cart
$2.24/month
Yardwaste Collection Stickers
$2.50 per bag/can/bundle
Appliance Collection
$27.82 per item