Waste Management Information

Yardwaste Stickers
(Click here to view sample of Yard Waste Sticker)

Locations to purchase yardwaste stickers:

• Jewel - NE corner of Randall Road & Route 38, St. Charles
• Jewel - NE corner of Randall Road & McDonald, South Elgin
• Campton Hills Village Hall - 40W115 Campton Crossings Drive, Unit B (Campton Square Shopping Center)

Holidays Observed By Waste Management

• New Years Day
• Memorial Day
• Independence Day (Fourth of July)
• Labor Day
• Thanksgiving Day
• Christmas Day

If your regular pick-up day falls on one of these holidays, your trash service will be delayed one day. 

If the holiday falls on a Saturday, then there is no change in service.  If the holiday falls on a Sunday, it is observed on the Monday. If you normally have a Monday pick-up, then your trash will be collected on Tuesday.

Call 800-796-9696 for further information.

ARE YOU UP TO DATE?

Don't forget to update your phone number with Waste Management -- you may not be receiving important information!  Automatic calls are sent out when there is a change in collection days because of holidays, and for other urgent messages.  Make sure Waste Management has the right phone number for you so you don't miss out.

If you have arranged for automatic payments with a credit card, be sure to check its expiration date to avoid interruption of your service.

Contact Information

• Waste Management Customer Service can be reached at 800-796-9696 Monday through Friday from 7:30 a.m. to 5:00 p.m. except holidays. Call customer service to start and stop service, to change service packages, if you need to report service problems or issues, or have any other questions.

• Waste Management Website: www.wm.com If you prefer to pay your bill online, you can set up an account here. Click on “Pay Your Bill” in the Quick Links menu.

Fees & Options